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Berente, N, Baxter, R and Lyytinen, K (2010) Dynamics of inter-organizational knowledge creation and information technology use across object worlds: the case of an innovative construction project. Construction Management and Economics, 28(06), 569–88.
Bresnen, M (2010) Keeping it real? Constituting partnering through boundary objects. Construction Management and Economics, 28(06), 615–28.
Kjellberg, H (2010) Struggling to perform a warehouse: buildings as symbols and tools. Construction Management and Economics, 28(06), 675–94.
Luck, R (2010) Using objects to coordinate design activity in interaction. Construction Management and Economics, 28(06), 641–55.
Rooke, C N, Rooke, J A, Koskela, L and Tzortzopoulos, P (2010) Using the physical properties of artefacts to manage through-life knowledge flows in the built environment: an initial exploration. Construction Management and Economics, 28(06), 601–13.
- Type: Journal Article
- Keywords: knowledge management; design; through-life management; ethnomethodology; production theory; product-service
- ISBN/ISSN: 0144-6193
- URL: https://doi.org/10.1080/01446193.2010.489925
- Abstract:
Effective through-life management of built facilities requires effective through-life knowledge management to support it. The KIM (Immortal Information and Through-Life Knowledge Management) project attempted to develop such an approach, based on a dichotomy of knowledge and information. Knowledge is conceived in terms of communities of practice. An initial philosophical analysis demonstrates deficiencies in this conception. Drawing inspiration from production theory, a tripartite analysis is offered, suggesting that knowledge flows consist of: social practices, information and physical properties. Literature on physical properties from design studies, production management and ethnomethodology is briefly reviewed to demonstrate the information bearing functions of physical properties. Fieldwork conforming to the unique adequacy requirement of methods was carried out on construction sites, in hotel and hospital facilities during the use stage of their life cycles. Safety barriers on construction sites were found to have informational properties beyond their function as a physical barrier. The quality of information delivered by wayfinding signs was found to depend upon both the physical placement of the signs in relation to the surrounding environment and the physical layout of the sign itself. It was found that social practices are institutionalized to repair the knowledge flow when the physically instantiated wayfinding system breaks down. Finally, through the investigation of practices surrounding emergency resuscitation equipment, it was found that if the physical properties of information are not designed to mesh with the work practices of the setting, this will lead to a breakdown in the knowledge flow. It is suggested that elements of knowledge management, ethnomethodology, production management and design studies might be integrated to form the basis of a hybrid discipline.
Sage, D J, Dainty, A R J and Brookes, N J (2010) Who reads the project file? Exploring the power effects of knowledge tools in construction project management. Construction Management and Economics, 28(06), 629–39.
Schweber, L and Harty, C (2010) Actors and objects: a socio-technical networks approach to technology uptake in the construction sector. Construction Management and Economics, 28(06), 657–74.
Styhre, A and Gluch, P (2010) Managing knowledge in platforms: boundary objects and stocks and flows of knowledge. Construction Management and Economics, 28(06), 589–99.
Tryggestad, K, Georg, S and Hernes, T (2010) Constructing buildings and design ambitions. Construction Management and Economics, 28(06), 695–705.
Whyte, J and Lobo, S (2010) Coordination and control in project-based work: digital objects and infrastructures for delivery. Construction Management and Economics, 28(06), 557–67.